Frequently Asked Questions About Treatment
How much does treatment cost? Does the program accept insurance?
Samaritan's programs are purposefully priced to be affordable to assure that treatment services are available to those in need. Each client's financial situation is assessed on an individual basis to assure that the client only pays according to his or her ability. TennCare and most private insurance plans are accepted.
What is the admission process?
The admission process begins with a telephone call to the agency at 615-244-4802 from the person wanting to enter treatment. There will be a brief telephone screening interview to determine eligibility and to see whether or not the program is the appropriate level of care. After the telephone screening interview, an appointment is made for a face to face assessment with the Admission's Counselor.
Is the program licensed or accredited?
The programs are licensed by the Tennessee Department of Health and nationally accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).
What can I expect when I'm admitted?
Once a client is admitted, they are assigned a primary counselor who will work with them on developing individualized treatment goals that will facilitate the treatment process. The client will be assigned a semi private room and a "buddy" and will participate in a brief orientation to the program. Staff is available twenty four hours a day to address any issues that may arise.
Will I be able to use the telephone?
During the inpatient phase, telephone use is very limited and permission must be obtained from the client's primary counselor before being allowed to make a call. Cell phones are not allowed while in residential treatment.
What about visitation with family and friends?
We know how important it is to have family and friends involved in the treatment process to support your recovery efforts, and we encourage them to do so. During the inpatient phase, our visitation policy is centered around educating friends and family on how they can best help you and themselves during this time. Samaritans family and concerned persons group meets on Monday evenings from 6:30pm -7:30pm. This is an educational group that teaches family and friends about the disease of chemical dependency and how it impacts the family unit and relationships. This group is available to family and friends at no cost. Visitation hours for our inpatient clients are Sunday from 1:00pm - 3:00PM.
